Termination & Refund Policy
We understand that there may be situations where you need to terminate a project or request a refund. We want to ensure that you are familiar with our policy regarding termination and refunds. Please take a moment to review the details below:
If you decide to terminate the project before it has begun, you are entitled to a full refund of the purchase price. To initiate the refund process, please contact our customer support team and provide the necessary information.
Once we have received the author's materials, which includes the signed Authors Embassy agreement form, or if we or a third-party contractor has commenced work on the service, the project is considered to have started. Once the project has commenced, the author is no longer eligible for a refund. We are dedicated to providing exceptional service and delivering results of the highest quality. However, once the project is underway, resources and efforts have already been allocated, making it challenging for us to offer refunds.
At Authors Embassy, we pride ourselves on delivering on our promises!
If you have any questions or concerns regarding our termination and refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you.
Please note: This termination and refund policy applies specifically to projects initiated with Authors Embassy. Other services or contracts may have different termination and refund policies in place.